About Me
I'm Sherrie — a virtual/hybrid admin partner who loves helping small businesses move from "overwhelmed" to "on track." I step in, take the busywork off your plate, and build simple systems that make your day run smoother—so you can stay focused on the bigger picture.
Hi, I’m Sherrie
With 10+ years supporting fast-paced teams and operations, I bring a calm, solutions-first approach. I’m tech-savvy, detail-driven, and I genuinely enjoy being the person who helps everything “click” behind the scenes.
What I’m known for:
- Turning chaos into clear workflows
- Getting the admin details handled (without hand-holding)
- Thoughtful client & customer support
- Organizing systems so you can scale with confidence
Let's Build Breathing Room
If you're ready for a steadier schedule, cleaner systems, and support you can trust—I'd love to help. Start with the intake form so I can understand what you need, and we'll go from there.
Why I Do This Work
I’m passionate about grassroots businesses—people building something real with heart, grit, and big dreams. I know that when you’re the owner, you’re wearing every hat: operations, customer support, scheduling, invoices, follow-ups, and everything in between.
My goal is simple: lift the weight. I take the “constant tasks” off your plate, streamline what’s slowing you down, and help create structure that supports your growth— without losing the personal touch that makes your business special.
How I Support You
Admin & Executive Support
Calendar management, inbox organization, meeting coordination, travel/logistics—handled with care and consistency.
Workflow & Process Improvement
I streamline repeat tasks, create simple SOPs, and improve day-to-day operations so your business runs smoother.
Operations + Data Organization
Tracking, reporting, vendor coordination, and data cleanup—so you always know what’s happening and what’s next.
Customer Experience
Friendly communication, conflict resolution, and thoughtful follow-through—because people remember how you make them feel.
A Little Professional Background
- Senior Office Administrator (Biotech): Managed office ops for 130+ staff, budgets, events, SOPs, onboarding, and vendor coordination.
- Patient Care Manager (Healthcare): Supported patient flow, scheduling, billing/insurance processes, and systems reliability with a strong compliance mindset.
- Store Manager (Small Business Retail): Ran day-to-day operations, customer experience, hiring/training, and vendor relationships—hands-on business ownership energy.
- Administrative Assistant (Insurance): CRM updates, document workflows, client service, and detail-heavy compliance tasks.
Translation: I’ve worked in high-speed environments and small-business settings—so I understand both structure and hustle.